The Onyx Difference
Since 1988 Onyx-Fire Protection Services Inc. has been your premier partner in the service, repair and installation of all fire safety equipment and systems. We ensure your alarms, sprinklers, extinguishers, hoses and all emergency systems are fully functional and up to code. Our team of over 100 fully trained technicians and fitters work to keep your occupants safe and your property operating without interruption, costly downtime or sanctions.
We have built a reputation you can rely on with complete coverage and the established resources to meet all your needs. Our professional in-office staff includes a field-trained administrative team, dedicated account managers who are technicians by trade, engineers and technical experts, and a savvy management team with extensive backgrounds running customer service focused businesses. Our fire alarm technicians and sprinkler fitters are recruited from the best talent pools available. They are factory trained with all makes and models of fire panels and sprinkler equipment and educated through Seneca College, Humber College and Local 853 Sprinkler Fitters Union. They are continually updating their education and expertise to ensure our customers receive the best preventative maintenance program. Our technicians and fitters operate a fleet of over 100 fully equipped vehicles.
Most importantly, Onyx-Fire ensures that you still get the personal touch with our strong commitment to customer service excellence. We build partnerships with one point of contact and a no-voicemail policy that ensures you get a live rep every time. We offer 24/7 Emergency Service with unparalleled response time and timely reporting of our findings. Our investment in training and technology gives us the ability to provide cutting edge service in a convenient fashion.
Get all the benefits of a large company with the simplicity and satisfaction of working with a dedicated partner.